At Global Pharmacy Canada, we pride ourselves on customer satisfaction. We have one of the best Guarantees in the industry.
If, for any reason, your order is not delivered, we will have the pharmacy re-ship the order at our expense or refund 100% of your money - your choice.
If your order is not delivered within 21 days, please call the call center toll-free at (866) 850-6021. They will lookup up the tracking number and advise you of its status. If it has been lost or held-up, we will offer to have the pharmacy immediately re-ship a replacement order at our cost, or refund 100% of your money.
If you receive the wrong product, we will have the pharmacy re-ship you the correct product at our expense, or refund 100% of your money - your choice. The pharmacies we deal with take great care in filling your order. In the event that they make a mistake and send the wrong product, please call the call center toll-free at (866) 850-6021. We will simply ask for the name and LOT number of the incorrect product (for inventory management) and ask that you safely dispose of the incorrect product at a local pharmacy in your neighborhood. We will then have the pharmacy promptly re-ship the correct product at our cost, or refund 100% of your money.