At Global Pharmacy Canada, we pride ourselves on customer satisfaction. We have one of the best Guarantees in the International Pharmacy Industry.

If, for any reason, your order is not delivered, we will re-ship the order at our expense or refund 100% of your money - your choice.

If your order is not delivered within 21 days, please call our office in Toronto, Canada toll-free at (866) 850-6021. We will lookup up the tracking number and advise you of its status. If it has been lost or held-up, we will offer to immediately re-ship a replacement order at our cost, or refund 100% of your money.

If you receive the wrong product, we will re-ship you the correct product at our expense, or refund 100% of your money - your choice.Our pharmacies take great care in filling your order. In the event that they make a mistake and send the wrong product, please call our office in Toronto, Canada toll-free at (866) 850-6021. We will simply ask for the name and LOT number of the incorrect product (for our inventory management) and ask that you dispose of the incorrect product. We will then promptly re-ship the correct product at our cost, or refund 100% of your money.